Reference

Open bir88 Privacy Policy

This policy tells you what we keep when you open an account, save cookie choices, or switch between mobile and desktop.

Account dataCookie settingsDevice trailPayment referencesLocal law

Explore Data Rules and Local Law

bir88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We handle personal data only for account service, security, and the requests you send to us. If you are in Surabaya or anywhere else in Indonesia, the same process applies unless local law says otherwise. We may store your name, phone number, email, device identifiers, browser

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cookies, login time, and transaction references when DANA, OVO, GoPay, or QRIS appear in your account trail. That record helps us confirm ownership, spot unusual logins, and answer correction requests without asking you to repeat the same details. We do not keep data longer than needed
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for support, dispute handling, tax checks, or legal duties. where local law permits, you can ask to see, correct, or remove parts of the record, and we will explain what we can share before we move forward.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US DIRECT

Switch to Privacy Support Channels

If you want to check a record, change contact details, or ask how a cookie was used, send the request from the account area and we…

HOW WE HANDLE IT

Browse How We Protect Data

Our privacy practice keeps the account trail small and readable. We record the details needed for logins, cookie settings, and support history, then limit who can see them inside the team.

What We Collect

We collect the details needed to run your account and answer your requests: name, phone number, email, device type, IP address, cookie IDs, and payment references from DANA, OVO, GoPay, or QRIS when they appear in a transaction trail.

Cookie Use

Cookies remember your language choice, session, and device preference so you do not re-enter details on every visit. We use them for account security checks and to spot unusual logins, not to build unrelated profiles.

Device Security

When you move from mobile to desktop, we may keep a device record and a login timestamp to protect the account. If a new phone or browser appears, we may ask for extra verification before showing sensitive data.

How Long We Keep It

We keep records only as long as we need them for account service, dispute handling, tax checks, fraud checks, or legal duties. When the retention window ends, we delete or anonymise data that no longer has a reason to stay.

Access Requests

where local law permits, you can ask what we hold by sending a request from live chat, email, or WhatsApp using the details linked to your account. We verify ownership first, then send the data or explain why some parts must stay private.

Change Requests

If your phone number, email, or name changes, submit the update from the account form. We compare the new detail with your current record and may ask for proof before we replace anything tied to security or payment checks.

Open Common Privacy Questions

These are the questions we hear most when you want to check, change, or close a privacy record. We answer through the account area, email, and WhatsApp, and we verify the request against your registered phone or email before we share anything sensitive. If local law changes what we can provide, we will say so plainly and keep the rest of the process the same.

We keep only the details needed for service and security: name, contact details, device data, cookie IDs, login timestamps, and transaction references from DANA, OVO, GoPay, or QRIS. We do not ask for extra data unless support or local law requires it.

Yes. Cookies save your language choice, session state, and device preference so you do not repeat setup when you switch between phone and desktop. They also help us spot unusual sign-ins and protect the account.

Yes. where local law permits, you can ask for a copy or correction by using live chat, email, WhatsApp, or the account form. We verify ownership first, then update details that are not locked by security or legal checks.

We keep it only as long as needed for account service, support history, dispute handling, tax checks, fraud checks, or legal duties. After that, we delete or anonymise records that no longer have a reason to stay.

Only the staff who need it to verify the request, process the change, or answer you properly can see it. We limit internal access and keep a case thread so the same data is not copied around.

A new phone or browser can trigger an extra check before we show sensitive data. That step protects the account when your device path changes, and it usually clears after you confirm the request.

Use live chat, email, or WhatsApp from 09:00-23:00 WIB, or send a message after hours by email. We route every privacy question into one queue so you get one answer thread.

Open bir88 Privacy Policy

Switch to Privacy Support Channels

Browse How We Protect Data

What We Collect

Cookie Use

Device Security

How Long We Keep It

Access Requests

Change Requests

Open Common Privacy Questions

01 What data does bir88 store about my account?

02 Does bir88 use cookies on mobile and desktop?

03 Can I ask for my data to be changed?

04 How long do you keep personal data?

05 Who can see my privacy request?

06 What if I log in from a new device?

07 How do I contact you about privacy?

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