Reference

Open bir88 Terms & Conditions

Open bir88 Terms & Conditions to see how your account, wallet checks, and device access are handled.

Account rulesLocal lawDANAQRIS
Explore lobby Read FAQ
bir88 Open bir88 Terms & Conditions
CONTACT PATHS

Switch to the support paths

If a term is unclear, contact us from the account menu and we will point you to the exact clause.

Live chat Open live chat from the account menu during 08:00-22:00 WIB when you need a…
Email Send the registered email, the section you want checked, and any payment reference, and…
Support ticket Open a ticket after login if you want a written trail for a dispute…
DATA CARE

Browse security, data, and retention

We keep the terms tied to the way your account is actually used: login history, device type, and payment references help us confirm that a request comes from you.

Data use

We store registration details, login times, device type, and payment references so we can match the account to the request and keep the contract record clear. We only ask for the fields needed to do that.

Cookies

Session cookies keep your login state and the page position when you move between mobile and desktop. You can clear them in your browser, but some account steps will ask you to sign in again.

Account security

When you sign in from a new phone or change your password, we may ask for an extra code before the account continues. That check helps protect your terms, wallet history, and contact details.

Retention

We keep account and transaction records only as long as we need them for the contract, dispute handling, or audit checks. After that, we archive or remove them under the rule that applies to your region.

Change requests

To change a detail, send the exact field, the old value, and the new one from the registered email or chat thread. We can update records once we confirm the account.

Contact path

For a term dispute, write through chat or email and include the date, the section name, and any payment reference from DANA, OVO, GoPay, QRIS, or bank transfer.

Browse common terms questions

These questions cover the parts you ask about most: who can open an account, how we handle updates, what happens when payment records do not match, and how to reach us if a clause needs another look. We keep the answers short so you can check the rule, move to the right support path, and keep using the account only where local law permits.

You can open an account only where local law permits and after the registration details we ask for are complete. If a field is missing or conflicts with the account name, we may stop the process until it is fixed.

Yes. If we post an updated version on this page, that version applies from the time it is published. If you keep using the account after the change, you agree to the new wording; if not, stop using the account.

If a DANA, OVO, GoPay, QRIS, or bank transfer record does not match the account details, we may pause the request until the mismatch is corrected. That check helps us keep the transaction trail tied to the right account.

Send the registered email, the exact field you want changed, the old value, and the new value through chat or ticket. We check the account first, then update the record once the request is verified.

Yes. The same terms apply on mobile browsers and desktop browsers, and session cookies can keep your place when you switch devices. If you sign in from a new phone, we may ask for an extra check.

We keep account and transaction records only for as long as we need them for the contract, dispute handling, or required checks. After that, we archive or remove them under the rule that applies in your region.

Our support team handles clause disputes through live chat, email, or a ticket. Include the date, the section name, and any payment reference so we can trace the request against the account record.

Related Pages

bir88 Indonesia About Us Register FAQ bir88 Login